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AAFM ® American Academy of Financial Management ®
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Retail Banking
In this section, you'll find all of our retail banking jobs.
Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.
While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.
Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.
Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.
Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.
Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.
There are also many other careers in retail banking outside the more traditional jobs outlined above.
Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."
You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.
Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.
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| Senior Quant Analyst – Operational Risk Management –Advanced Analytics & Quantitative Risk Modeling - Investment Bank – New York, NY | GQR Global Markets 150,000 USD (DOE) + very competitive bo... | New York, NY, 10001 | 16 May 12 |
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Within the risk management space, this growing group is actively seeking a lead risk analyst to join its Marke...
| Financial Institutions Banker (FIG) Debt, Equity Funding Balance Sheet Advisory | Analytic Recruiting Inc. Competitive compensation | New York, NY | 15 May 12 |
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A growing advisory firm seeks a seasoned FIG banker to call on banking institutions in regards to their right-...
| Retail Innovations Planning Manager- Columbus or Chicago | JPMorgan Competitve | Chicago, IL, 60601 | 14 May 12 |
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Please see the job description
| Treasury Management Product Manager - Remote Deposit | BBVA Commensurate of experience | Birmingham, AL | 14 May 12 |
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This position is based in Birmingham, AL and is responsible for the development and implementation of strategi...
| LOAN SERVICE REPRESENTATIVE | CU Direct Corporation Competitive | Ontario, CA | 11 May 12 |
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We are currently seeking a Loan Service Representative for our corporate office in Ontario, CA. Reporting dir...
| Head of New York - Business Development | Not Disclosed Base plus Bonus and Equity | New York, NY | 11 May 12 |
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Our client is an internet and traditional Asset Based Loan platform. It offers private loans, bridge finance, ...
| Senior Regulatory Relationship Manager | Citi not disclosed | New York, NY | 08 May 12 |
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See job description below
| Sr. Project Director - Crisis Management | Citi not disclosed | New York, NY | 08 May 12 |
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See job description below
| Manager, Funds Transfer | Federal Home Loan Bank of New York Based on experience | Jersey City, NJ, 07302 | 07 May 12 |
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Manages the daily operation of the funds transfer department and staff
| Telemarketing Pro, Ex-Stockbroker Preferred | Not Disclosed 30 - $60 per hour, plus bonus. Opportuni... | New York City, NY | 03 May 12 |
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We are considered by many of our peers to be the leading executive search firm in the world for the placement ...
| Senior Manager, Group Strategy - Financial Services Sector | 325 Consulting $170-190k+Super+Bonus | Australia-Sydney | 17 May 12 |
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Leading Australian Bank. Sydney based.
| Strategy Manager - Financial Services | 325 Consulting Circa $120K Package Plus Bonus | Australia-Sydney | 17 May 12 |
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Excellent first move out of management consulting, exposure to great leadership and an exciting career path.
| Fraud Business Analyst – Mobile Payments | Visa Competitive Daily Rate | UK-London | 16 May 12 |
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Visa Europe are currently recruiting a Fraud Business Analyst – Mobile Payments to work on a high profile Mobi...
| Senior Preferred Banking Relationship Manager | Standard Chartered Bank NA | Singapore | 16 May 12 |
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* Achieve new business and customer acquisition goals within the Mass Market segment and manage relationship i...
| Senior Vice President, CB Operations, Technology & Operations | DBS Bank - | Singapore | 16 May 12 |
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The Technology and Operations team designs, develops and maintains computer application systems to support ban...
| Credit Risk (Retail Lending) - Consulting, Senior Manager | Rees Draper Wright Basic Salary up to £80,000 + Benefits an... | UK-London | 16 May 12 |
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A top tier Consultancy is looking to add to their Data Team in their highly regarded Financial Services, Risk ...
| Cards Domain Consultant/SME | DJ Global Ltd GBP 70000 to 110000 depending on experie... | UK-London | 16 May 12 |
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Our Client a Tier 1 Consultancy is looking for a Senior Consultant/SME to work with one of its Top Tier Financ...
| Senior Relationship Managers Onshore Priority - Foreign plus local banks | Monroe Consulting Group (Licence No. 11C5323) $5000-8000 basic per month plus quarterl... | Singapore | 16 May 12 |
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A leading foreign bank - widest and most sophisticated range of products to offer - manage the existing portfo...
| Relationship Managers Emerging Corporate (CASA + treasury and investments) | Monroe Consulting Group (Licence No. 11C5323) Basic plus bonus | Singapore | 16 May 12 |
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A leading foreign bank, with consistent growth track record in Singapore, is looking for experienced business...
| Team Leader Commercial Banking (CASA and non-borrowing) | Monroe Consulting Group (Licence No. 11C5323) High end basic plus year end bonus | Singapore | 16 May 12 |
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Due to their continuous growth, our client is seeking an experienced team manager to manage the team of relati...
| Senior Controls Specialist | Investigo Banking and Financial Services £65,000 - £75,000 + Excellent Benfits | UK-London | 16 May 12 |
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Investigo are seeking a financial controls expert to join this leading global bank. This Role is responsible f...
| Compliance Advisory, Financial Crime | Hays Financial Markets Highly Competitive + Benefits + Bonus | UK-London | 16 May 12 |
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Job Title: Compliance Advisory, Financial Crime Location: London Salary: Highly Competitive + Bens
| Deposits Product Analyst | Not Disclosed £45,000 - £55,000 + bonus and benefits | UK-London | 16 May 12 |
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One of the largest commercial lending organisations is looking for a deposits product analyst to join their gr...
| Team Manager, Credit Approval, Medium Enterprises | Standard Chartered Bank NA | Hong Kong SAR | 16 May 12 |
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Lead a team of experienced credit approvers and underwrite credit applications from the Medium Exterprises seg...
| CitiGold Associate | Citibank Competitive | Singapore | 16 May 12 |
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CitiGold Associate must be able to communicate and present effective ideas, concepts, and explain products and...
| Personal Banker | Citibank Competitive | Singapore | 16 May 12 |
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The Personal Banker will deepen banking relationships with existing Citibanking customers through providing ad...
| Branch Business Manager | Page Personnel Singapore Attractive | Singapore | 16 May 12 |
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A top international bank with an established retail banking presence is seeking a Branch Business Manager to m...
| Compliance Manager – Investment & Insurance | ALS International 60k-70k per month | Hong Kong SAR | 16 May 12 |
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Expanding Business . Good Business Exposure. Good Team Environment. Excellent Career Progression
| Compliance Advisory / Retail Banking (6 months contract) | Altus Search £500 per day | UK-London | 15 May 12 |
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Compliance Advisory / Retail Banking (6 months contract)
| Financial Crime Senior Manager | Oliver James Associates £50000 - £70000 per annum | UK-East Midlands | 15 May 12 |
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A Payment Services business is keen to bring on board a Financial Crime professional to report to therir Legal...
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